Mission Statement

The mission of the Riverwoods Police Department is to enhance the quality of life while providing a safe and secure environment for all persons within the Village. Department members are dedicated to acting in partnership with the community to provide professional, high quality service.


Drivers License Verification Scam

A few residents have reported receiving emails or texts from the Illinois Secretary of State or the DMV (Illinois does not have a DMV) requesting they go to a link to update driver’s license information.  These messages are from scammers attempting to get social security and other personal information for identity theft use.

If you have received one of these messages you do not need to make a police report if you did not respond. If you responded with personal information, please call Riverwoods Police Dispatch at 847-945-1820 to file an identity theft report.

Carjacking Prevention Tips

Carjackings in the City of Chicago and surrounding suburbs are on the rise. Carjackings differ from the auto thefts we have been experiencing in the area. Auto thefts do not involve the threat of force.  They usually occur when thieves find unlocked and unattended cars on the street or in driveways with the keys or key fobs inside.

Carjackings are much more serious.  Occupied cars are taken from drivers by force or by the threat of force, usually at gunpoint or knifepoint.

Please take a moment to familiarize yourself with these tips to help prevent becoming a victim and on what to do should you become a victim:

  • Do not leave your vehicle unlocked and/or running – always secure your vehicle, lock it and take the keys with you.
  • Be aware of your surroundings.
  • As you approach your parked vehicle, have your keys in your hand.
  • Always park in well-lighted areas.
  • When stopping in traffic, always keep a safe distance between you and the car in front of you. If you have to make a quick getaway you will be able to turn your wheel and move without being boxed in.
  • Be suspicious of people approaching your car, asking for directions, handing out flyers or trying to sell items in a parking lot.
  • If a suspicious person approaches your car, drive away carefully.
  • Be cautious If another driver “bumps” your car.  This may be a tactic carjackers use to get people out of their car.  If you are suspicious, keep your doors locked and windows up. Drive to the nearest police, or a well-lighted, populated area.
  • Be aware of your surroundings when using drive-up ATM machines.
  • If you suspect someone is following you, don’t go home. Drive to the nearest police station or a well-lighted, populated area for help.
  • If you are threatened by carjackers, let them have your car.  No vehicle is worth your life.
  • Give up your vehicle with no questions asked and move away.
  • Don’t reach for your purse or briefcase. Leave everything behind if forced from the car.
  • When you are safe, call 911.  Provide your license plate and car description. If you don’t know your license plate number, you should learn it.
  • Try to remember what the suspects looked like, what they were wearing, and what they were armed with. If some suspects leave in another car, try to get that description and license plate.

There are a lot of tips here.  If you don’t remember anything else, remember not to resist and give them your car.  It’s probably insured, and it’s not worth your life.

For questions, contact:
Bruce Dayno
Riverwoods Chief of Police

Riverwoods Police Department Affirms Ten Shared Principles Mutually
Created by ILACP and NAACP

In 2018, the Illinois Association of Chiefs of Police Board of Officers and the Illinois NAACP State Conference of Branches as part of an ongoing effort by both organizations to improve the relationship between the police and the communities they serve adopted a joint statement of agreement setting forth “Ten Shared Principles”. The Village of Riverwoods Police Department was among the first agencies to join in re-affirming these principles.  Click here for a training video reviewed by all Riverwoods Officers.  This video helps explain why we endorse these principles and put them into practice.

NOW BE IT THEREFORE RESOLVED that we affirm the following principles regarding the relationship between law enforcement and the communities and people they serve in Illinois:

  1. We value the life of every person and consider life to be the highest value.
  2. All persons should be treated with dignity and respect. This is another foundational value.
  3. We reject discrimination toward any person that is based on race, ethnicity, religion, color, nationality, immigrant status, sexual orientation, gender, disability, or familial status
  4. We endorse the six pillars in the report of the President’s Task Force on 21st Century The first pillar is to build and rebuild trust through procedural justice, transparency, accountability, and honest recognition of past and present obstacles.
  5. We endorse the four pillars of procedural justice, which are fairness, voice (i.e., an opportunity for citizens and police to believe they are heard), transparency, and impartiality.
  6. We endorse the values inherent in community policing, which includes community partnerships involving law enforcement, engagement of police officers with residents outside of interaction specific to enforcement of laws, and problem-solving that is collaborative, not one-sided.
  7. We believe that developing strong ongoing relationships between law enforcement and communities of color at the leadership level and street level will be the keys to diminishing and eliminating racial tension.
  8. We believe that law enforcement and community leaders have a mutual responsibility to encourage all citizens to gain a better understanding and knowledge of the law to assist them in their interactions with law enforcement officers.
  9. We support diversity in police departments and in the law enforcement Law enforcement and communities have a mutual responsibility and should work together to make a concerted effort to recruit diverse police departments.
  10. We believe de-escalation training should be required to ensure the safety of community members and officers. We endorse using de-escalation tactics to reduce the potential for confrontations that endanger law enforcement officers and community members; and the principle that human life should be taken only as a last resort.


Security Camera Enrollment Program

The Riverwoods Police Department is requesting assistance from residents and businesses utilizing exterior security cameras by enrolling in our Security Camera Enrollment Program.  Many of these cameras have views of areas beyond the property they are protecting, which could prove useful after the commission of a crime in the area.  A doorbell camera, for example, may show the face of a suspect who later burglarized the home of a neighbor.

In the past, officers conducting neighborhood canvasses have worked with home and business owners who provided security camera footage of suspicious persons and vehicles, but some cameras are not obvious and may have been missed.  In some instances, a camera was located, but the owners were not home and the police had no contact information.  Time can be critical because many systems only hold footage for a limited amount of time.

If you have security cameras on your home or business, the Police Department requests you submit a voluntary enrollment form and be added to our list of camera users who can be contacted after a crime has been reported in their area.  The list will only be used for reference by investigators after the commission of a crime.  Submitted information shall be securely maintained and restricted to inspection by the Chief of Police and certain Police Department employees specifically assigned responsibility for handling and processing surveillance camera enrollment in the course of official duties.

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Created October 31, 2001, the Riverwoods Police Department is a full service, twenty-four hour agency, comprised of 8 full time sworn officers, 9 part time sworn officers, and 3 part time records administrators.

Services, include, but are not limited to: 24-hour preventative patrols (including bicycle patrols), emergency response, traffic and parking enforcement, criminal and juvenile investigations, illegal drug and alcohol enforcement, child safety seat installation, assistance to persons locked out of their houses or vehicles, crime prevention, and limited animal control assistance. A house watch program is in place for Residents leaving town who would like their homes checked.

Crime Prevention services include:

  • Auto Theft Prevention
  • Drug Awareness
  • Home Security Survey
  • Personal Safety
  • Robber Prevention
  • School Safety
  • Workplace Safety

The Department offers a Premise Alert Program (PAP) in support of individuals living with disabilities or special needs as well as police and emergency medical personnel responding to calls at a related address. Individuals with disabilities or special needs wishing to participate in the program may supply information to be kept in our computer aided dispatch (CAD) database free of charge. See Forms for more Information.

The Department is equipped with the latest technology, including Automatic External Defibrillators (AED) in every squad car, “enhanced 911”, and access to local, state, and national databases through in-car computers.

The Department is prepared to respond to critical incidents and is supported through memberships with the Lake County Major Crimes Task Force (comprised of experienced investigators and crime scene technicians), the Northeastern Illinois Regional Crime Laboratory, the Lake County Major Crash Assistance Team, and the Illinois Law Enforcement Alarm System (Mutual Aid).

Complaints and Compliments

If a member of the public has a complaint against a Riverwoods Police Department member, or would like to compliment a member, he or she can report the incident directly to Riverwoods Police Chief Bruce Dayno.

  1. Contact the Chief of Police at 847-945-1130.
  2. Come in person to the Police Department to discuss the matter with the Chief of Police.
  3. Email the Chief of Police at bdayno@villageofriverwoods.com
  4. Write to the Riverwoods Chief of Police at 845 Saunders Rd, Riverwoods, IL 60015.

Freedom of Information

Submit FOIA requests to either of the designated Police Department FOIA Officers, Chief Bruce Dayno or Kimberly Powitz, at:
845 Saunders Road
Riverwoods, IL 60015

You may make use of the Village FOIA form by utilizing the following link:


Police Department Dispatch

Office: 847-945-1820

This phone number will be answered by the 24/7 dispatch center. This number should be used for all security alarms and if you want the police to respond to your location for non-emergency situations.

Police Department (Office)

Office: 847-945-1130

845 Saunders Rd

Riverwoods, IL 60015

Call for Records or Individual Officers

Police Department Administration

Chief of Police Bruce M. Dayno

Office: 847-945-1130 ext 202

845 Saunders Rd

Riverwoods, IL 60015

Emergency Police/Fire Dispatch: 911

This phone call will be answered by the dispatch center. Use for police, fire or medical emergency. (24 hour number)

Additional Info

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Notification System

The Village of Riverwoods utilizes Blackboard Connect service for emergency resident notification side-by-side with the Village non-emergency resident email database. As a resident or business you can opt-in to emergency messages, non-emergency messages or both.

Learn More
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