A Message from The Mayor:

Review of the water system and water billing system due to a significant number of complaints about recent water bills – The most recent water bills have gone out in the last week. In response, we have received an extremely large number of calls questioning the size of the bills. I talked with the utility billing department and with the engineer this morning. We are doing a bottom-up review to see if there is a problem. Our records indicate there was higher usage over the late summer dry months, but we are reviewing: water purchased by the Village; reported water consummation as compared to other suburbs and to past years in Riverwoods; our billing software; water meter reporting software; and every other aspect of the consumption and billing process.

We cannot promise that individual bills will be lowered. We can promise that we will look into the situation to determine what has happened.

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The full Restore Illinois Plan can be found here:

For information on the use of cloth face coverings, click here.

Other changes include:

The State of Illinois today announced revised guidelines for restaurants and bar establishments statewide to operate safely and help prevent the spread of COVID-19. Based on a recent increase in cases, these latest guidelines will require patrons to wear a mask during any interaction with wait staff, food service workers and other employees at bars and restaurants. Face coverings must be worn over the nose and mouth when patrons are approached and served by staff, including but not limited to when employees take patrons orders, deliver food and beverages, and service tables. This guidance will also apply to other facilities with food services areas that are currently subject to the Restore Illinois guidance, such as indoor recreational facilities, museums and entertainment venues.

New guidelines go into effect Wednesday, August 26th and will require face coverings to be worn both in indoor and outdoor dining settings in all eleven regions in the state. Full guidelines may be found on the Department of Commerce and Economic Opportunity (DCEO) website.

Health Care Centers can conduct elective surgeries and procedures in compliance with the guidance provided by the Illinois Department of Public Health.
Greenhouses, garden centers, nurseries, and animal groomers may re-open as essential businesses, provided they maintain social distancing requirements and require employees and customers to wear face coverings.

Retail stores designated as non-essential businesses and operations may re-open to fulfill phone and online orders for curbside pick-up and delivery.
State parks will begin a phased re-opening.
Fishing and boating in groups of no more than two people will be allowed.
Golf will be permitted under strict safety guidelines.

If you have an emergency, call 9-1-1. If you have something requiring immediate attention, please call 847-945-1820.

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Southlake Mosquito Abatement District
www.clarkeportal.com/hotline
www.slmad.org